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Vanliga frågor
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- 02You need to measure your shaft, if you have a straight mount then measure at the bottom of the hosel. If your shaft has an "S-bend", then you need to measure where you will cut your existing shaft, that is 8 1/4'' from the hosel.If you are unsure of the size, you can check this document .If you are still unsure, email us at info@bgolftech.se
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- 07Yes, if you are a member of ET or LET.If you are an amateur, we are not allowed/cannot according to the R&A, but we have a plan if you go to RIG, contact us at info@bgolftech.se. If you are 15 years old or younger, you can apply to become a "Local Hero". Contact us at info@bgolftech.se and we will see if we can help you.
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- 15No, not at all. You don't have to adapt your style just because you've switched to Stability.However, we recommend that you purchase it from your local PGA pro as they can help you find the right technique if you struggle with your putting. Regardless of your style and technique, we know that you will putt better with the Stability Shaft.
- 16Right of withdrawal and return:How do I cancel an order?If you want to remove an item or your entire order, you can do so by sending an email to info@bgolftech.se. Don't forget to include your order number for faster processing.How long do I have the right to withdraw?As a customer, you always have a 14-day right of withdrawal (counted from the date you received the product) according to the Distance and Off-Premises Contracts Act. If you return an unused product with any accompanying labels and packaging within 14 days, the full amount will be refunded. If the quality of the product has been affected as a result of you as a customer handling it more than is necessary to examine its properties or functions, a deduction will be made from the refund corresponding to the decrease in value of the product. Reuse the cardboard box that the product came in for the return and put it in its original packaging (if it had any). However, if you do not have them, this will not lead to a deduction due to decrease in value. Does it cost anything to return?We do not charge a return fee when you return, but you pay for the return shipping yourself according to the current postage schedule. For uncollected packages, we will charge you for our costs for shipping, return shipping, administration and handling, currently 250 SEK.What do I do when I return?If you as a customer want to exercise your right of withdrawal, you must notify us within 14 days of receiving the product. Contact us via info@bgolftech.se or use the Swedish Consumer Agency's standard withdrawal form. After you have exercised your right of withdrawal, you must return the product to us without delay and no later than within 14 days. Please reuse the box the product came in to return it. If you do not have the box, it is of course possible to send it in some other packaging. The most important thing is that you package the return well and attach the delivery note or other information where the order number and customer details are shown. Without this information, we cannot see that the return comes from you.You pay for the return shipping yourself according to the current postage table and return to the following address:BGT Scandinavia AB Fyrunga Bjertorps Egendom 2B 531 91 KVÄNUMWhat happens to the invoice/payment when I return?Once we have received the return, the amount will be credited to the payment card you provided when making the payment. We will confirm the credit via email.Refunds are made without delay (normally within a few days) from the time BGT Scandinavia receives the returned product.Right of exchange:At BGT Scandinavia we do not administer exchanges but you have a full right of return for 14 days. To exchange your product for another, you return it according to our return terms and then order the product you want instead.The right of withdrawal does not include:The right of withdrawal does not apply to tailor-made products, custom fitting, special orders, custom-made goods or other user-unique products. The right of withdrawal also does not apply to defective or incorrect goods as this is instead a complaint.Uncollected letters or packages:For uncollected letters or packages, we charge a fee, currently 250 SEK, for the costs of our administration, shipping, return shipping and handling. Unclaimed packages are not covered by the right of withdrawal.
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